Terms & Conditions

Eagleye Hunting Gear - Terms and Conditions

Dealer / Payment Terms

Dealer Trade: All Dealer Orders will incur a delivery charge which will be supplied on the invoice that is produced once the order has been received. The agreed dealer payment terms established with Eagleye Head Office Australia will be honoured according to the agreed terms.

Dealer Accounts: Accounts become deactivated if no activity has been made in 12 months or if the minimum spend per year hasn't been met.

Consumer: All Consumer Purchases are payment before dispatch terms. A delivery charge which will be allocated immediately during the purchase. Eagleye reserves the right to review the purchase and add a charge if the correct fee was not allocated due to glitches in the programme or incorrect details entered.

Privacy and Security

All payments and credit card details are secured and considered highly confidential. All credit card numbers are destroyed once the transaction is complete.

Consumer and Dealer email and contact details supplied will automatically be placed in the Eagleye Data Base whereby the Consumer or Dealer will receive relative emails concerning the products Eagleye produces or may be promoting at the time. This includes warranties or call backs of any kind that may arise during the life of the product. If the buyer does not wish to receive such emails, the buyer is expected to state this at the time of the purchase or simply unsubscribe upon receiving an email.   

Deliveries and Inventory

Domestic delivery may take between 3-5 days to dispatch depending on the availability of the items ordered. If dispatch will be delayed for longer than 3-5 days, the buyer will receive a notice of such delay and have the option of a refund or to wait for the item to be dispatched. Usual delivery times can vary from 2-10 days depending on location. A tracking number will be supplied once dispatch has been completed.

International delivery may take between 3-5 days to dispatch. If dispatch will be delayed for longer than 3-5 days, the buyer will receive a notice of such delay and have the option of a refund or to wait for the item dispatch. Delivery times are between 10-20 days, depending on the country or region. Considering time zones and weekends this may take a little longer on some occasions, including Christmas time periods which may cause more delays. A tracking number will be supplied once dispatch has been completed. Eagleye reserves the right to deny a delivery to particular countries or regions where we see necessary, whereby the consumer will receive a full refund.

 Incorrect Listings

Any website errors in listing of the Product name, description, or pricing of any item displayed on this website is subject to database listings and if listed incorrectly due to human error or software error, will be changed as soon as possible to be corrected. If a purchase is made of an item and it has an incorrect product name, description, or pricing, then we will notify you immediately upon receiving the order of the incorrect listing. We are not obliged to sell an item listed with incorrect details in any manner and is part of our Ordering Policy that when making a purchase any item can be withdrawn from sale due to being out of stock or incorrectly listed for whatever reason.

Warranties

All brands sold on this site are under supplied manufacturer’s warranty stated on the package. All products and units have spare parts and can be supplied direct from Eagleye or a Dealer. Warranty only covers parts that have failed, not abused or damaged from misuse by the user. To make such claims the consumer is expected to either return the item to the Dealer, or mail it to Eagleye Head Office. A warranty claim must be completed on the warranty claim facility on the Eagleye Website. Eagleye does not cover damage to equipment, persons, or properties while using these products. Shooting, hunting or any sport has a risk factor of danger and can cause harm, the user must be cautious and use at own risk.